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In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
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The latest versions of all of our software have been tested for compatibility with OpenText eDOCS 16.1. If your maintenance contract is current and you would like to obtain a copy of these versions, please send an email to support@wertheimglobal.com. If you have allowed your maintenance contract to expire and would like to discuss how to once again become current, please send an email to sales@wertheimglobal.com.
